Servicing
Commercial Coffee Machine Servicing.
Everything your machine needs, from a legal PSSR inspection to a full refurbishment. One company, no fuss.
The result: consistent coffee quality, fewer breakdowns, and a machine that lasts years longer.
Prevention is cheaper than a breakdown.
A full annual service keeps your machine pulling perfect shots, running efficiently, and lasting longer.
Our engineer strips the machine down, replaces gaskets, seals and shower screens, cleans the group heads, and checks water pressure and temperature — so every cup it produces after we leave is as good as the day it was installed.
Required by law. Sorted by us.
If your machine has a boiler, it’s classified as a pressure vessel under the Pressure Systems Safety Regulations 2000. An annual inspection by a competent person isn’t optional — it’s a legal requirement.
During the inspection, our engineer checks boiler pressure levels, safety relief valves, seals, pipework integrity, and all pressure-related components — making sure everything is operating safely and within legal limits.
The result: full legal compliance, documented proof of inspection, and the confidence that your machine is safe to operate.
The result: A machine that performs like new, extended lifespan, and a significant saving against buying a replacement.
When a service isn’t enough.
Heavy use takes its toll. If your machine is struggling with pressure, inconsistent temperatures, worn group heads or a tired boiler, a full refurbishment addresses everything a standard service won’t touch.
We strip the machine completely, replace all worn internal components, rebuild the boiler where needed, re-seal the entire system, and return it running like new — at a fraction of the cost of a replacement.
One fixed monthly cost. Unlimited cover.
When something goes wrong with your machine, the last thing you want is a call-out fee on top of a labour bill.
With a Primos maintenance contract, you pay one fixed monthly fee and get unlimited call-outs and labour included — no hidden charges, no per-hour surprises, just pick up the phone, and we’re there.
The result: maximum uptime, consistent coffee quality, and a machine that never catches you off guard.
Traditional Espresso Machine
Essential
- Unlimited Call Outs
- Unlimited Labour
Standard
- All From Essential
- Parts (£200)**
- Water Filter
Peace of Mind
- All from Standard
- Annual Service
- PSSR Inspection
- 12kg Coffee Beans — on us, every year
Bean to Cup
Essential
- Unlimited Call Outs
- Unlimited Labour
Standard
- All From Essential
- Parts (£200)**
- Water Filter
Peace of Mind
- All from Standard
- Annual Service
- 12kg Coffee Beans — on us, every year
* Prices vary from machine to machine, also depending on the machine condition
** Parts covered up to £200(excluding VAT) per visit.
A 12kg box of coffee makes 857 cappuccinos. At the UK average of £3.50 a cup, that’s nearly £3,000 in revenue — from a single box. That one box alone covers your entire year’s maintenance contract.
