Repairs
Commercial Coffee Machine Repair
When your machine goes down, your business feels it immediately. We get to you fast, diagnose the problem properly, and fix it right first time.
Commercial machines only — we do not repair domestic appliances.
What We Repair
We work on all major commercial coffee machine brands and types. Bean-to-cup, traditional espresso, and instant machines.
Brands we regularly service include Coffetek, Bravilor, Fracino, La Cimbali, Rancilio, Astoria, La Nuova Simonelli, and more.
If you’re not sure whether we cover your machine, just call us and we’ll tell you in two minutes.
What Happens When You Call
No call centres, no automated systems. You speak to us directly. We’ll ask a few questions about the fault, book an engineer visit, and get to you as quickly as possible.
Our engineer arrives, diagnoses the fault, and gives you a clear quote before any work starts. No surprises.
Testimonials
Probably the best service and price in the market. Highly recommend five stars. What you waiting for give these guys a call.
Fixed my coffee machine, next day stopped working, however, same day they came to see what they did wrong, fixed it and still working! Service amazing!
Efficient service and quick! My espresso machine ready in 3 days and morning coffees taste better now. Thanks
Machines was left like new. Recommend
Love when a company prioritises quality over quantity
Excellent service and friendly staff it’s a must go
Been sold a great machine! Definitely recommend! The best is the service after.
Frequently Asked Questions (FAQ)
While we understand the importance and value of a well-functioning home coffee machine, our speciality at Primos is servicing and repairing commercial coffee machines.
Our expertise is focused on large-scale, commercial-grade equipment, allowing us to provide exceptional service to businesses such as coffee shops, restaurants, and offices. Unfortunately, we are not equipped to handle domestic coffee machine repairs, as these appliances often differ significantly in their construction and function from their commercial counterparts.
If you’re seeking assistance with a domestic coffee machine, we recommend contacting the manufacturer or a local service specialising in residential appliances. They will likely be able to assist you with your specific needs better.
We appreciate your understanding and we’re here to support any commercial coffee machine needs you may have now or in the future.
Absolutely. We believe in providing the best quality to our customers. When replacing parts, we use only genuine components that ensure the longevity and optimal performance of your coffee machine.
Yes, we do. We know that coffee machine breakdowns can occur at the most inconvenient times, so we offer emergency repair services to get you back in operation quickly.
We understand the importance of a fully functional coffee machine for your business. That’s why we strive to respond as swiftly as possible. In most cases, we aim to provide service within 24 hours of your request
